Critical Systems Heuristics

Systems Thinking methods

The Learner's Guide for CSH Core Modules 2-5 

Learner's Guide

Critical Systems Heuristics (CSH) Core Modules 2-5

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Understanding situations using Critical Systems Heuristics (CSH) is an in-depth module, designed for those relatively new to systems thinking and provides training in modelling organisational or institutional situations using CSH.You’ll develop an understanding of problematic situations, following a structured approach, with a series of steps that take groups through the required concepts and modelling in easy stages.Examples used are based on a real organisation, applying CSH to governance of ‘process management’ in a large sized ICT company; it provides a platform for developing the skills needed to take normal organisational information, show how that relates to CSH, and how the method can provide a set of new insights into the situation.Case study material is based on recognisable real-world situations, although it can be adapted to individual organisations, sectors or institutions. You will find it helpful to view the preparatory <a target="_blank" href="https://youtu.be/uiGbwzga-3Y">CSH overview</a> video, as well as to complete the Introduction to CSH module, which will introduce you to terminology and concepts expanded on during the core modules training.ObjectivesBy the end of this training, you should be able to gain practical skills in using CSH to diagnose boundary issues within problematic situations and their systems of interest. The core modules cover:<ul><li>Understanding, in 4 stages, the drivers of: Motivation (CSH102), Control (CSH103), Knowledge (CSH104), and Legitimacy (CSH105),</li><li>As-Is and Ought-to-be critical analysis,</li><li>Systemic distinctions between those involved and affected.</li></ul>Trainer The training is presented by Tony Korycki, (<a target="_blank" href="https://www.linkedin.com/in/tonykorycki/">https://www.linkedin.com/in/tonykorycki/) </a>a practitioner in systems thinking, alongside methods for business improvement, process management and architecture, organisational design, quality, benefits management and operational measurement.Tony has a Postgraduate Diploma in Systems Thinking in Practice, and has worked with professional practitioner and knowledge sharing groups for many years, in several spheres.This material is Copyright and should not be used without discussions with the trainer.

This "one and a half day" course - Introduction to Critical Systems Heuristics - is the second of three CSH courses for learning to practice with Critical Systems Heuristics. 

CSH2-5 Critical Systems Heuristics core module

Systems Thinking practitioner

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