The Learner's Guide for Session 3: Your service system in operation:	
Your system, its purpose and its capability.

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Learner Guide 

Session 3: Your service system in operation:	 Your system, its purpose and its capability.


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This short session is the first of a pair (3 &amp; 4) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course.This session covers three main topics:o&nbsp;&nbsp; &nbsp;Purpose and your services system.o&nbsp;&nbsp; Mapping and evaluating your services system; matching demand with provision in service systems.o&nbsp;&nbsp; Case mapping and analysis.During the session, we will take you through the following methods, tools and models: Purpose and purposeful descriptions; system mapping and evaluation method; case mapping and its value.ObjectivesFollowing this session, you will:o&nbsp;&nbsp; Understand the importance of purpose in understanding systems.o&nbsp;&nbsp; Know how to express system purpose using a Purposeful description, and use it to map and evaluate service systems.o&nbsp;&nbsp; Be able to map a service system.o&nbsp;&nbsp; Understand case mapping, and how to use it to analyse and communicate about a service system.o&nbsp;&nbsp; Understand the importance of matching service system provision/capability with the demand on it from its environment.TrainerThese courses are delivered by&nbsp;John Rogers,&nbsp;a Systems Thinking Consultant &amp; Practitioner.John Rogers is an accomplished systems thinking consultant and former public sector leader with over 30 years of experience driving purposeful, systemic improvement in complex, multi-agency environments. As Director of Entelechy Consulting and Systems Practitioner Assessment Ltd, he advises, trains, and assesses leaders and organisations in systems thinking, with recent work including frameworks and training for NHS Integrated Care Systems. Formerly Head of Systems Thinking at Wiltshire Council, he led transformative initiatives across children’s services, adult social care, and policing, and pioneered immersive systems training for 1,500 staff. John combines deep practical expertise with a background in consultancy, leadership, and clinical practice, and is a driving force in shaping systems thinking education and standards in the UK.This material is Copyright and should not be used without discussions with the trainer.

This short session is the first of a pair (3 & 4) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course.

3: Your service system in operation: Your system, its purpose and its capability

Systems Thinking practitioner

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